Contact information

Contact Information

For any question, request, or assistance regarding your order, our products, or our policies, our customer service team is committed to responding to all inquiries within 24 to 48 hours (Monday to Friday).

Company Details

Company Name: Puravia LLC
Registered Address: 167 Madison Ave, Suite 205, New York, NY 10016, United States
Brand: Puravia (operated by Puravia LLC)
Email: contact@trypuravia.com
Website: www.trypuravia.com

Customer Service

For any inquiry related to:

• Order tracking and shipping
• Returns, refunds and our satisfaction guarantee
• Product information and how to use our products
• Damaged or incorrect items
• General questions

Please contact us at: contact@trypuravia.com

We aim to respond to all inquiries within 24 to 48 hours (Monday to Friday, excluding public holidays).

Business Hours

Our customer service operates Monday to Friday, 9:00 AM to 6:00 PM (GMT). Inquiries received outside these hours will be addressed on the next business day.